Effective Date: 2nd May, 2026
At 360 Elevate, we strive to deliver high-quality digital services. Due to the nature of our work, the following refund terms apply:
1. Service-Based Work
All payments for services (including audits, optimization, and consulting) are generally non-refundable once work has commenced.
2. One-Time Services (Starter Package)
- If the service has not yet started, a refund may be requested within 48 hours of purchase.
- Once delivery has begun, no refunds will be issued.
3. Monthly Services (Growth & Pro Packages)
- Minimum commitment period applies (e.g., 3 months)
- Payments made for ongoing work are non-refundable
- Cancellation must be requested before the next billing cycle
4. Exceptions
Refunds may be considered in rare cases where:
- Service has not been delivered as agreed
- Technical or billing errors occur
5. Chargebacks
Clients agree to contact us first to resolve any issue before initiating a chargeback.
6. Contact